I sell my work through a few trusted partners. They print, ship, or deliver each order. Here is how returns work for each one.
Apparel, Mugs, and Merch
Every item is made to order just for you. Because of that, I can’t accept returns or exchanges for size or a change of mind. If your item arrives damaged, misprinted, or wrong, you will get a free replacement or refund. You never pay return shipping.
Email sheri-oneal-shop@support.fourthwall.com within 30 days of delivery. Include your order number and a clear photo of the problem.
Full Returns & FAQ
Digital Downloads
Guides, PDFs, and other digital files can’t be returned, so all sales are final. If a file won’t open or a link doesn’t work, email me at learnandcreateclasses@gmail.com, and I will make it right.
Photo Books In Print
Books are printed when you order them. Returns for a change of mind are not accepted. If your book arrives damaged or has a printing defect, contact Blurb Customer Support for a free replacement.
Blurb Return Policy
Fine Art Prints
Each print is made to order. Because of that, I can’t accept returns for a change of mind. If your print arrives damaged or has a printing error, email me at sherionealphotography@gmail.com within 30 days of delivery. Include your order number and a photo. I will send a free replacement.
Online Courses
Courses give you instant access to lessons and downloads, so all sales are final. If you can’t log in or a lesson won’t play, email me at learnandcreateclasses@gmail.com, and I will fix it.
Questions?
Email me at learnandcreateclasses@gmail.com